Introduction
Pingtree, LLC is committed to protecting your privacy. This policy explains how information is collected, used, disclosed, and safeguarded across Pingtree services.
Information we collect
Pingtree may collect information directly from you and automatically through use of the services.
- Personal data you submit (such as name, email, phone number, and account details)
- Derivative and device data (such as IP address, browser, operating system, and access logs)
- Payment-related information processed through payment providers
- Third-party data where you connect external accounts or integrations
- Survey, giveaway, and promotional response data
How information is used
Information may be used to operate the platform, provide support, process transactions, improve service quality, prevent fraud, communicate product and account updates, and comply with legal obligations.
Disclosure of information
Pingtree may share information in limited situations, including legal compliance, service providers, affiliates, business partners, and transactions such as merger or acquisition.
Where required by law, user rights and notice obligations are honored based on applicable jurisdiction.
Data security and retention
Pingtree uses administrative, technical, and physical safeguards to protect data, but no method of transmission or storage is entirely risk-free.
Certain records may be retained to meet legal, operational, accounting, and anti-fraud requirements.
User rights and controls
You may update account details, request account changes, and manage communication preferences through account settings or support channels.
California residents may have additional rights under applicable state privacy laws, including access and deletion rights, subject to statutory exceptions.
Contact
Questions about this privacy policy can be directed to Accounts@pingtree.com.
Mailing address: Pingtree LLC, 1637 East Valley Parkway #237, Escondido, California 92027.